Could you tell me about your shipping and delivery policies?
No charge for standard shipping.
We currently ship to street addresses (all shipping methods), and P.O. boxes within the 50 United States (standard shipping only).
3-day, 2-day or overnight order processing
Orders received before 5 p.m. Eastern Time Monday through Friday will be processed the same day. Orders received after 5 p.m. Eastern Time will be processed the next day. Orders received after 5 p.m. Eastern Time Friday, Saturday, or on Sunday will be processed on Monday.
Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 5 p.m. Eastern Time on Friday, you may experience a delay between your order shipped confirmation email and the actual shipment of your order.
Overnight, 2-day, and 3-day packages are delivered Monday through Friday only.
Shipping to Alaska and Hawaii may require an additional three to five days.
How do I return something to WhatLiesBeneathBoutique.com?
At WhatLiesBeneathBoutique.com, we stand behind our merchandise 100%.
When returning items:
1. All returned items must be in the original packaging.
2. Any items returned for reasons other than defects must be unused and in the original packaging.
3. We will not give a credit or refund for used merchandise.
4. If you have received a defective item from us, return the item and a copy of your invoice. Please inform us which you prefer: a replacement item or a refund for the defective merchandise.
For orders that are damaged in shipping:
Please notify us immediately so we can take the proper steps to replace the damaged merchandise.
If you have questions about a return, please call us at 321-368-1074 or e-mail: info@WhatLiesBeneathBoutique.com